Titan Telecommunications ("Titan," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia and Alberta privacy legislation.
We may collect the following types of personal information:
We use the information we collect to:
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Our website uses an AI-powered chatbot to assist visitors. Messages you send through the chatbot are processed via Anthropic's Claude API to generate responses. Your chat messages may be temporarily stored to maintain conversation context during your session and are not permanently retained after your session ends. Please do not share sensitive personal information (such as payment details or government ID numbers) through the chatbot.
Our website uses minimal cookies necessary for the site to function properly. We do not use advertising or tracking cookies. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent, though some features of the site may not function properly without them.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact and service information is typically retained for up to seven years for tax and business record purposes. Job applications are retained for up to one year unless a longer period is required.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Under PIPEDA and applicable provincial legislation, you have the right to:
To exercise any of these rights, please contact us using the details below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: